Privacy Policy
Last updated 15 October 2026Sonavia (sonavia.art) makes speech, sound, pictures, video and 3D models with AI. This page says what we keep about you, why, who else handles it, and how to have it removed. It only promises what the site really does.
1. What we collect
- Your account — email, name, and a password we never see in plain text. With Google sign-in, the name and email Google shares.
- What you upload and make — voice recordings, pictures, videos, prompts and everything the tools return.
- Payments — the order, the pack and the amount. Bank and card details stay with PayOS and your bank.
- How the site is used — pages visited, buttons used and which tool was run, through Google Analytics, Cloudflare Web Analytics and the Meta Pixel.
2. How we use it
To run the tools you ask for, keep your files in your library, charge and refund credits, answer your messages, and see which parts of Sonavia help people so we can improve them. We do not sell your data, and Sonavia does not train AI models on your files.
3. Who handles your data
A few companies do part of the work for us and receive only what that work needs.
| Company | What for |
|---|---|
| BytePlus | Runs the AI models: your prompt and files are sent to it to be made |
| Supabase | Accounts and the database |
| Cloudflare | Stores your files (R2) and counts visits |
| PayOS | Bank transfers by QR |
| Sign-in with Google and Google Analytics | |
| Meta | The Meta Pixel and Conversions API: tell us which Facebook and Instagram ads bring visitors and buyers. For a purchase, Meta receives the amount, your browser, your IP address and your email in hashed (scrambled, one-way) form |
| Railway | Hosts the website |
4. Voices and faces
A voice or a face can identify a person. Upload only your own, or one you have the person's permission to use — Voice Replication asks you to confirm this every time. Saved voices and pictures can be deleted from your library at any moment.
6. How long we keep it
Your files and history stay until you delete them or your account. Voices you try but never save are removed after 7 days. Payment records are kept as long as Vietnamese law requires.
7. Your choices
Download or delete any file from Assets and Brand Kits. Delete your account and all its files from Settings → Account. To ask for a copy of everything we hold about you, or anything else about your data, write to us.
8. Age limit
Sonavia is for people aged 16 and over. We do not knowingly keep data about anyone younger; if you think a child has an account, write to us and we will remove it.
9. Contact
Write to ceo@sonavia.art. If this policy changes in a way that matters, we will say so on the site before it applies.